Shipping policy

Last Updated: 12/01/2025

Thank you for shopping with Pediaquatics Swim Co. We offer both digital products and custom print-on-demand items created especially for each customer. Please review the details below to understand our shipping process.

Processing and Turnaround Time

All physical items are print-on-demand.
Estimated turnaround time from the order date until the item is ready to ship is 8 to 10 days.

Digital products (ebooks and downloadable resources) are delivered instantly and do not require shipping.

Shipping Within the United States

Shipping is free after $100 for all orders shipping within the United States.
Once shipped, delivery times may vary based on location and carrier.

International Shipping

We currently ship physical products to the following countries. Shipping rates are calculated by order weight at checkout:

Canada
United Kingdom
Australia
New Zealand
Germany
France
Netherlands
Belgium
Denmark
Sweden
Finland
Ireland
Austria

Taxes and Duties

For international shipments, all import taxes, duties, and customs fees are the responsibility of the customer. Pediaquatics Swim Co. does not cover or reimburse these charges.

Lost or Stolen Packages

If tracking shows your package as delivered but you cannot locate it, please contact your local carrier first.
If a package is lost in transit, we may offer a replacement depending on the carrier’s investigation.

Made-to-Order and Print-on-Demand Notes

Because all physical products are created specifically for each order, shipping times may vary.
Orders cannot be canceled once they enter production.

Customer Service

For any questions regarding shipping, tracking, or support, please contact us: